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How Kiosks Could Be Used By Visitors At Memorials And Places Of Respect

kiosks at memorials

The versatility of digital kiosks is widely publicised. 

They’re key components of the checkout process in almost all major supermarkets, frequently present in car showrooms and other retail spaces, as well as used to boost productivity in the workplace.

Another space in which kiosks demonstrate their wide-ranging capabilities are memorials and places of respect.

In this article, we highlight a selection of opportunities showing how kiosks could be used by visitors at memorials and places of respect.

Reducing staffing requirements 

Digital kiosks allow visitors, customers, and employees to carry out various tasks without assistance. 

In a memorial or place of respect, where kiosks are well placed and effectively adapted to their setting, visitors will be able to access key information and complete necessary actions independently of staff assistance

The benefits of this are multiple. 

There are clear cost-savings from reducing the number of required staff members – especially important if a memorial or place of respect is maintained by a charity or with a limited budget. 

What’s more, some memorials and places of respect cover large areas and therefore are simply challenging to cover with a small team.

Maps and wayfinding

As we’ve mentioned, certain memorials and places of respect cover large areas. These might include military cemeteries, memorial parks and battlefields.

Kiosks can serve as useful wayfinding devices, not only digitally displaying maps but providing directions to and from certain points.

Indeed, considering the example of a large-scale cemetery such as those maintained by the Commonwealth War Graves Commission, a kiosk might be used to locate the grave of a specific relative.

Given their all-weather functionality, kiosks could be used by visitors at memorials and places of respect in this manner.

Information points

Visitors to memorials and similar sites are likely to have an interest in the history and significance of such a location.

While printed brochures/pamphlets and guided tours offer this, they lack the flexibility kiosks provide.

Unlike printed materials, digital kiosks can be updated with near immediacy, ensuring that the latest information is available to visitors. There is also a lower cost, financially and environmentally by removing the need for printing.

Additionally, depending on their placement, kiosks can provide information about a specific point of interest – essentially serving the same purpose as a guide.

With high levels of accessibility such as audio playback for the visually impaired, digital kiosks offer a highly functionable solution when it comes to providing information and detail.

Transactional hubs

We’ve touched on the ease with which digital kiosks can be updated. 

This is hugely beneficial when it comes to transactions. Tickets can be bought straightforwardly (without staff support and reducing queuing times) while crucially, pricing, and special offers can be simply and swiftly updated.

Likewise, tokens, tour passes, and gifts can all be sold via kiosks – and all can be advertised for within the principal ticketing interface. This can potentially lead to additional revenue for the site.

How kiosks could be used by visitors at memorials and places of respect

With such a range of potential functionality on offer, digital kiosks are clearly well suited to memorials and similar sites.

We’ve touched on just a selection of ways in which they might be used – if you’d like to discuss how kiosks could be used in a specific setting, or simply to learn more about the wide-range of kiosk and digital signage solutions we offer, don’t hesitate to get in touch.