PRIVACY POLICY
We, Acante Solutions Ltd, a company registered in England & Wales with number 08580291 and registered office address at Europoint 5-11, Lavington Street, London SE1 0NZ, act as data controller in respect of the personal data you provide to us.
If you receive marketing communications and provide your name and email address for this purpose we will process this personal data to contact you with news, event invites and information about our services. You may have provided your personal data to us when submitting an enquiry through our contact form on our website. You have the right to withdraw your consent by contacting us or following the opt-out/unsubscribe links in all email marketing communication we send you.
We only share the personal data you have provided to us with our service providers who provide IT and system administration services to enable us to communicate effectively with you. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our service providers include:
- Mailchimp, please click HERE to access their privacy policy
- Google Analytics, please click HERE to access their privacy policy
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way. In addition, we have put in place procedures to deal with any suspected personal data breach. In the event of a breach, we will notify you and any applicable Regulator of a breach where we are legally required to do so.
If you receive our marketing communications, we will retain your personal data for the purpose you have consented to unless you withdraw your consent.
If you have made an enquiry through any of our web based contact forms and do not become a client, we will delete your information after twelve months.
In addition to the right to withdraw your consent (set out above), you have various other rights in respect of your personal data, as follows:
- a right to access a copy of the personal data we hold about you;
- a right in certain circumstances to request a transfer of your personal data to you or a third party;
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed.
You can contact us with any queries in respect of your personal data by email to enquiries@acante.co.uk or post.
Your relevant supervisory authority in respect of your personal data is likely to be the Information Commissioner’s Office and you have the right to contact them with any queries you have in respect of your personal data.
If you would like to receive a copy of this information, please contact us and we will arrange for this to be sent to you at your preferred contact address.
Internet communications are not secure and Acante Solutions Ltd are not responsible for the abuse by third parties, nor for any alteration or corruption in transmission, nor for any damage or loss caused by any virus or other defect.
E-mails and any files transmitted with them are private and confidential and intended solely for the use of the individual or entity to whom they are addressed, and upon the basis that the recipient will conduct the appropriate virus checks. If you are not the addressee, you are not authorised to copy or use the information or to place any reliance upon it, nor should you copy it or show it to anyone. If you have received an e-mail in error please notify enquiries@acante.co.uk or telephone us on 0118 988 5522.