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Kiosk, ATM, Vending Machine? Defining Terms in an Increasingly Self-Service World
We live in a world where hard and fast categories are increasingly being challenged. Concrete definitions might be attractive for their simplicity and clarity. But they remove much of the nuance, and colour and texture that is our actual lived [...]
New Year’s Resolutions for Better Kiosk Care
Just like you, your kiosks have had a busy year. And if you happen to be a retailer, a restaurant owner, a hotel operator or a leisure venue, your kiosks and your staff will be ending the year working harder [...]
Four Things Driving Kiosks Towards a $10bn Market
Self-service kiosks are hardly the new kids on the business tech block anymore. But you wouldn’t know that by looking at the market growth forecasts. There’s definitely a new kid energy about the latest projection that global kiosk sales are [...]
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Why Peripherals Should Be at the Centre of Your Kiosk Strategy
When most new customers approach us to talk about introducing kiosks to their business, there’s one particular part above all others they want to talk about. The touchscreen. What size touchscreens do you offer? What type are they, how responsive [...]
Why Wholesale Represents a Whole New Frontier of Opportunity for Kiosks
For a number of years now, it’s been an open secret that B2B customers have had a serious case of the green-eyed monsters. Business buyers have looked at their consumer counterparts, and at all the digital innovations in retail that [...]
Will Kiosks Make Dynamic Pricing More Common?
As much as we live in a world that enthusiastically embraces innovation in practically every area of our lives these days, there’s a streak in us that loves a good dose of controversy to accompany the new-fangled. If you’ve come [...]
Is Self-Service is Killing Off the Hotel Reception?
Holiday season is upon us. And as we all plan our big summer get away, amidst all the excitement, there will undoubtedly be parts of the holiday experience we don’t look forward to with as much enthusiasm. The stress of [...]
Putting the Camera in Focus for Facial Recognition Technology
Biometric technology is transforming security and personal identification. The use of physical traits - fingerprints, facial features, patterns of the iris in the eye - to authenticate a person’s identity is already widespread in things like border control and premises [...]
Insider Tips for Maximising Kiosk ROI
Things are tough out there for business owners. Just as you think that one disruptive influence or inflationary pressure is starting to ease, something else comes along to take its place. Consumer confidence is low, businesses are having to watch [...]
Next Generation Vending Tech is Here. What Are Its Benefits?
Everyone has probably heard of Amazon Go stores by now. Back when they were first launched in 2016, they were billed as trailblazers for a new era of ‘cashierless’ retail, utilising ‘just-walk-out’ technology that scans what customers take off a [...]
Out of Touch? Five Ways Kiosk Interfaces Are Evolving Beyond Touchscreens
As kiosk manufacturers, we won’t hear a bad word about touchscreens. Touchscreen technology has transformed the world we live in. By doing away with the need for a keypad interface, touchscreens have allowed digital tech to shrink down into the [...]
How Kiosks Could Help Resolve the UK Courts Crisis
Even our progressively tech-savvy world might not yet be ready for self-service justice. But given the backlog crisis hampering the UK court system right now, there’s a strong argument for giving self-service technology more of a role in legal administration. [...]
Is it Time You Took the Leap With Kiosks for Your Restaurant?
We’ve written previously about the transformational impact kiosks have had in the QSR sector. But for dine-in restaurants, the love affair with self-service has been much more of a slow burn. There are some very good and obvious reasons for [...]
Kiosks Are Great for Business. But They Make the World a Better Place, Too
Regular readers will know we enjoy a story about innovative and inspiring uses of kiosks and related self-service technology. This month, this story caught our attention about the growing trend for book vending machines in the USA. The inspiring part [...]
Four Self-Service Kiosk Trends to Watch Out For in 2025
In the world of tech, you have to pause for breath every now and then just to cope with the dizzying pace of innovation. Otherwise it all flies past in an incomprehensible blur. So with that in mind, we thought [...]