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How Kiosks Could Help Resolve the UK Courts Crisis
Even our progressively tech-savvy world might not yet be ready for self-service justice. But given the backlog crisis hampering the UK court system right now, there’s a strong argument for giving self-service technology more of a role in legal administration. [...]
Is it Time You Took the Leap With Kiosks for Your Restaurant?
We’ve written previously about the transformational impact kiosks have had in the QSR sector. But for dine-in restaurants, the love affair with self-service has been much more of a slow burn. There are some very good and obvious reasons for [...]
Kiosks Are Great for Business. But They Make the World a Better Place, Too
Regular readers will know we enjoy a story about innovative and inspiring uses of kiosks and related self-service technology. This month, this story caught our attention about the growing trend for book vending machines in the USA. The inspiring part [...]
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Unattended Retail: Four Models and What They Have to Offer Part 2
In our last post, we started to explore the diversity in kiosk use cases across retail. Under the umbrella term ‘unattended retail’, kiosk technology has become a driving force in retail innovation, delivering choice and convenience to shoppers through self-service, [...]
Unattended Retail: Four Models and What They Have to Offer Part 1
The surest sign that a technology has reached full maturity is when it starts to evolve and diversify beyond its original use cases. Or its original design, for that matter. On that basis, kiosks have been a ‘mature’ technology for [...]
The Importance of User Interface Design for Self-Service Kiosks
Technology is capable of truly amazing things. But without paying attention to the user interface design (UI), it doesn’t matter how clever or groundbreaking or revolutionary your tech product is. If it’s not simple and straightforward for people to use, [...]
How Kiosk Technology is Driving Smart Vending
Remember the vending machines of old? Coin-operated, and mechanical, it often felt something of a lottery as to whether you’d get the product you wanted. Today’s models look very different. Slick, digital, touchscreen operated - like so many electronic devices, [...]
What Are Smart City Kiosks and What Are They Used For?
In an age when everything from phones to TVs to homes is ‘smart’, smart cities stand out as the most ambitious of all such data-fuelled, connected concepts. It’s a simple matter of scale. Something like a smart refrigerator, for example, [...]
Emerging Trends in Self-Service Checkout
Self-service checkout can nowadays be considered a mature technology, especially in the hyper-accelerated terms of digitisation. One of the original use cases for kiosks, self-checkout is now a familiar point of sale option across retail, hospitality, leisure and entertainment, travel [...]
Why Interactive Kiosks Could Breathe New Life Into Bricks-and-Mortar Branches
How people interact with business is changing. These days, we’re just as likely to make a purchase online as we are to walk into a shop. If we want information or support, we’ll click on a live chat widget or [...]
Why Building Trust in Biometrics is the Last Hurdle to Adoption
By 2010, the hype around cloud computing in tech circles was already reaching fever pitch. Google CEO Eric Schmidt had coined the term ‘cloud’ four years earlier to talk about the ‘opportunity’ running IT architecture in remote servers presented. Amazon [...]
Kiosk Connectivity: Five Reasons to Consider Mobile
There’s a lot to marvel about modern digital technology. But perhaps the most amazing part of it all is also the part we take most for granted - connectivity. For all the clever things your smartphone can do, and the [...]
How Kiosks Can Support Sustainability
With the COP27 summit in November 2022, the increasingly urgent need to tackle climate change was once again been at the top of the news agenda. But the truth is, for individuals and businesses alike, this is no longer an [...]
Four Ways a Card Dispensing Kiosk Could Boost Your Business
Even as we transition to a digital society where it seems the whole world is stored in our smartphones, cards continue to play an important role in our day-to-day lives. The majority of people, of course, continue to carry bank [...]
Three Ways Kiosks Can Make Your Business More Efficient
Self-service kiosks represent a booming tech sector in their own right. Forecasts predict that the global market for kiosks will more than double in value by 2028, at which point it will be worth more than $50bn. There are many [...]