We recently published a blog assessing the role self-service kiosks are playing in the shift towards a ‘cashless’ society. In it, we argued that the kiosk industry should be cautious about pushing the cashless ticket too fast. People are by and large far from averse to innovation and new ideas. But as we’ve seen with [...]
The start of the new academic year is a busy time of new beginnings for families and professionals. It means new classes, perhaps a new school, college or even leaving home for university. For schools, it means new intakes, new goals, starting afresh the journey to deliver the best educational experiences possible for every student. [...]
In the hyper-accelerated world of digital technology, the Internet of Things (IoT) feels like it has been around forever. A little like 5G mobile (and AI, for that matter), it’s a technology that got talked about and hyped-up long before it was ever really ready to make a difference out there ‘in the wild’, as [...]
In today’s digital world, the idea of receiving a printed catalogue the size and weight of a small paving slab through the post for the purposes of ordering goods for home delivery seems exotically quaint and old-fashioned. But in their prime, catalogue retailers were not just powerhouses of consumerism. In many respects, they laid the [...]
Here at Acante, we love a good story of kiosk innovation that showcases the endless potential of this wonderfully flexible technology. This month, our collective eye was caught (excuse the pun!) by news of Eyebot, a US-based start-up that has developed a self-service vision test kiosk. Currently being trialled in several shopping malls, the kiosks [...]
As digitisation continues with its global takeover, the list of ordinary day-to-day tasks we can complete virtually, remotely - whatever you want to call it - continues to grow and grow. You don’t have to be that old to remember a time when mailing someone meant pen, paper and a stamp, payments were mostly made [...]
In the hotel industry, the quality of the guest experience has long been closely associated with the quality of service provided by staff. We see that summed up in the word ‘concierge’, which in its modern usage is synonymous with the world of luxury hotels and attentive front-of-house staff who not only greet guests but [...]
Remember the days when you had to wait for a new bank, ID or membership card to arrive in the post? Ok, trick question - in a lot of cases, that’s still the world we live in. But it doesn’t have to be that way any more. Self-service kiosk technology has changed a lot of [...]
As visual creatures, human attention tends to focus on whatever draws the eye most. So with kiosks, functionality centres around the touchscreen interface. In fact, it’s no accident that the vast majority of computerised devices, from smartphones to PCs, are operated via a graphic user interface (GUI) of some sort. It fits with the way [...]
One of the classic errors businesses make with new technology is putting all their focus on the onboarding phase and expecting results to automatically follow. The underlying assumption here is that the simple act of adopting tech is sufficient to transform and improve operations. But it’s not technology per se that brings results. It’s how [...]
