It’s notoriously hard to track lines of cause and effect in the evolution of technology. For example, in the field of payments, NFC-based ‘contactless’ or ‘tap-and-pay’ cards first appeared at roughly the same time as chip-and-pin cards around the turn of the Millennium. And yet, for close to the next two decades, it seemed that [...]
Flexibility is a much sought-after quality in modern business. Companies look for recruits with flexible skillsets (and mindsets) that will enable them to adapt to different roles and challenges. Those with an interest in systems, processes and operational organisation talk up the need for ‘agility’ in an increasingly dynamic and changeable world. And, of course, [...]
The great summer getaway is in full swing. Major international airports are teeming with holidaymakers, departure lounges are full, and the queues for baggage check-in, security and passport control are enough to make you wonder, if only temporarily, whether your two-week escape is worth all of this. Long waits at airports have always been a [...]
You don’t have to be Bear Grylls to know that the outdoors can be a tough place to be. Rain, snow, ice, wind, temperature extremes, even bright sunshine all pose risks to survival. And that’s just to people. For electronic devices, it takes a special breed to survive prolonged exposure to the elements. For kiosks, [...]
Regular readers of this blog will know that we like to wax lyrical about cutting-edge kiosk technology and all the varied and innovative ways it is used. As kiosk vendors, who can blame us? Being right in the middle of how kiosks are evolving and helping more and more businesses transform is very rewarding. But [...]
If you’re planning a summer holiday to Spain, Greece, the south of France or any other EU destination this year, try to savour the experience at passport control (if such a thing is even possible). Because the next time you travel to the continent, things will be different. From October, the 29 nations that make [...]
When most new customers approach us to talk about introducing kiosks to their business, there’s one particular part above all others they want to talk about. The touchscreen. What size touchscreens do you offer? What type are they, how responsive are they, how resilient are they to wear and tear? These and questions about a [...]
For a number of years now, it’s been an open secret that B2B customers have had a serious case of the green-eyed monsters. Business buyers have looked at their consumer counterparts, and at all the digital innovations in retail that have focused squarely on creating ‘a great customer experience’, and they’ve felt more than a [...]
As much as we live in a world that enthusiastically embraces innovation in practically every area of our lives these days, there’s a streak in us that loves a good dose of controversy to accompany the new-fangled. If you’ve come across the term ‘dynamic pricing’ in mainstream media over the past year or two, there’s [...]
Holiday season is upon us. And as we all plan our big summer get away, amidst all the excitement, there will undoubtedly be parts of the holiday experience we don’t look forward to with as much enthusiasm. The stress of remembering everything we need to pack, for example. Long queues through security at the airport. [...]
