News2022-05-11T14:04:36+01:00

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The Case for Repurposing Unwanted Kiosks

Remember DVDs? A recent story that caught our attention is the sad but hardly surprising demise of DVD rental company Redbox in the US. Back in the day, Redbox was a true pioneer of self-service kiosks. Its business model was [...]

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How Self-Service Can Complement Human Interactions

Nearly every business these days could be described as a hybrid operation. That’s hybrid in the sense of a mix of human and machine. The advance of digital technology means that the days when every process and interaction was handled [...]

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What are the Benefits of Voice-Controlled Kiosks?

Self-service ordering points changed the face of the quick-service restaurant (QSR) sector. Now we could be on the verge of another revolution. And it’s all thanks to voice-recognition AI - the kind of technology that lets you control your Alexa [...]

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What Do People Really Think About Self-Service?

Self-service is part of the modern world we live in. Whether it’s scanning items at a supermarket self-checkout aisle, or browsing through an online knowledgebase to find out how to resolve an issue with a digital service, we’re all used [...]

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Four Tips for Creating Interactive Experiences In Store

In a previous post, we set out to explain the role that interactive kiosks could play in revamping bricks-and-mortar retail. With falling footfall and customer expectations increasingly conditioned by the digital experiences they get online, retailers are under pressure to [...]

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Five Benefits Of Self-Service Card Dispensing

Self-service card dispensing has become increasingly popular among businesses and institutions. Making full use of the innovations kiosk technology offers, modern self-service dispensers automate the entire process of creating and issuing cards, whether for identification, security clearance, access, store loyalty [...]

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