Digital kiosks in hospitals and other healthcare settings are increasingly ubiquitous – and for good reason.
There are numerous advantages of digital kiosks in hospitals, from increased efficiency to higher levels of patient satisfaction.
Read on for our guide to the advantages of digital kiosks in hospitals.
A smoother check-in process
One of the principal benefits of digital kiosks in healthcare settings is an improved check-in experience for patients.
Rather than having to queue up at a reception desk at the hospital or local surgery, visitors and patients can quickly and simply register their presence using an interactive kiosk.
By simply entering their personal details they are quickly and efficiently registered for their appointment.
The freeing up of hospital staff
Building on the point above, another advantage of digital kiosks in hospitals is a reduction in administrative workload for staff.
With patients able to check in for their appointments and also access other informational material via an interactive kiosk, staff are freed up to carry out more pressing, potentially medically sensitive, tasks.
With a stretched workforce, the benefits of an interactive kiosk set up in any hospital or medical setting are clearly evident.
Higher levels of security
As in many educational settings, hospitals make use of digital kiosks to enhance security.
On-site visitors can sign in using an interactive kiosk, which will take their photo, and print out a name badge (often with a QR code for additional validity).
Rather than hospital staff having to stop what they are doing in order to photograph a visitor and then produce a name badge, an interactive kiosk removes the need for their involvement.
Potential reduction in illness transmission
During the Covid-19 pandemic, social distancing was encouraged. As such, digital kiosks came into their own: rather than having to approach a nurse or healthcare professional for information or to sign in for an appointment, patients could simply use an interactive kiosk.
So long as a suitable hygiene plan is in place to keep kiosk touchscreen surfaces clean, this is a potentially effective way to reduce the transmission of illnesses in hospitals.
Increased opportunities for patient feedback
Given the high workload in medical settings, it is challenging for staff to find the time to get direct feedback from patients and visitors on the services provided.
Thanks to the easy-to-use nature of a digital kiosk, patients can complete surveys and other modes of feedback in order to ensure the hospital or other care setting maintains standards and is alert to any recurring issues.
The advantages of digital kiosks in hospitals
As we have seen, there are a number of advantages of using digital kiosks in hospitals.
Whether it is to reduce staff pressure or to improve the patient experience, evidently such tech can be a major boost in such settings.
If you are interested in discussing how an interactive digital kiosk might benefit your place of work, don’t hesitate to get in touch with the Acante team to chat about our wide range of interactive kiosks.
