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What is ‘Phygital’ Dining and Why Should You Know About It?
‘Phygital’ might not be the most graceful portmanteau of two words ever thought up. But as a description of the blurring lines between physical spaces and digitised experiences, it speaks to a growing reality in our daily lives. This is [...]
The Ethics of Facial Recognition Technology
Facial recognition technology has huge potential in the world of self-service. It is already widely used in kiosks for identification, security and personnel access, including in high-profile applications like border control. In sectors such as retail, food service, hospitality and [...]
Five Steps to Optimising Kiosk Performance
One of the classic errors businesses make with new technology is putting all their focus on the onboarding phase and expecting results to automatically follow. The underlying assumption here is that the simple act of adopting tech is sufficient to [...]
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Interactive Kiosks for Museums: the Benefits
Interactive kiosks for museums are a great way to bring exhibitions to life and engage visitors in a more meaningful way. Kiosks enable visitors to connect with exhibitions on a deeper level, and can improve their experience in a number [...]
4 Benefits of Adding a Contactless Payment Kiosk
Like a normal self-service payment kiosk, a contactless payment kiosk allows customers to pay for items without the assistance of a cashier. However, a contactless payment kiosk also provides a simple plastic pad that can read a special chip fixed [...]
Self-Service Kiosks in Restaurants: the Benefits and Challenges
Self-service kiosks in restaurants are becoming increasingly common. Fast food giant McDonald’s recently adopted self-service ordering kiosks, and in March last year healthy fast food chain Tossed opened what is thought to be the UK’s first completely cashless restaurant. Self-service [...]
Promotional Touchscreen Kiosk Tips to Boost Your Business
Deploying a promotional touchscreen kiosk can be a great way to engage customers, build brand loyalty and increase sales. We’ve come up with some promotional touchscreen kiosk tips to help boost your business. Use QR codes Making a sale is [...]
McDonald’s Touchscreen Kiosks: A Case Study
Have you been to a McDonald’s restaurant lately? If so, there’s a good chance you’ve come across one of the new McDonald’s touchscreen kiosks. These self-ordering screens have been cropping up in many of the fast-food chain’s restaurants over recent [...]